Getting Past Grumpy: The Retention Power of Positive Student-staff Interactions

Nona Robinson, Vice-Provost Students

In this session, participants will learn about student retention concerns at York, and participate in an interactive session with concrete skills to turn negative student front-line experiences to positive ones. Participants will also be encouraged share their own experiences and discuss scenarios, to apply their learning directly to their work with students.

Tuesday, Jul 18, 2023 3:00 – 4:00 PM