For in-person appointments

If you have inquiries about accounts, financial aid, enrolment or admissions, you can visit us for drop-in support. Students will be seen on a first-come, first-served basis. You will need to sign-in using QLess to get in line for an appointment.

QLess app

1. Download the app on your smartphone from Google Play or the Apple App Store.
2. Open the app and search for Office of the University Registrar (OUR) at York University.
3. Choose the queue called Office of the University Registrar (OUR) - In-Person Service, Student Support and Advising.
4. Enter your phone number where a SMS text message can be received.
5. Once you are in the queue, you will receive an SMS text confirmation advising you to see one of our service desks. Completion of the YU Screening questionnaire is required.

QLess web portal

If you cannot access the QLess app, then you can also join the queue through this web portal.

1. Enter your first and last name and your phone number where a SMS text message can be received. Click the Next button.
2. Optional: Enter your York student ID number. Click the Next button.
3. Choose the queue called In-Person Service, Student Support and Advising

Text Message (SMS)

Text SMS number 647-492-8395. Text SMS Keyword yuregistrar (standard text messaging rates will apply)

Location

Bennett Centre for Student Services
99 Ian Macdonald Blvd
Toronto, ON M3J 1P3
CANADA

• Applying within Canada: study@yorku.ca
• Undergraduate Applicants from outside Canada: askinternational@yorku.ca
• Graduate Studies Applicants: fgsapply@yorku.ca (Master’s, PhD, Graduate Diploma Inquiries)

In-person Hours of Operation

• Monday, Tuesday and Thursday: 9 a.m. to 4 p.m.
• Wednesday: 10 a.m. to 4 p.m.
• Friday: 9 a.m. to 3 p.m.